Strategic Management, Balance Score Card and Scenario Planning

Harvard University

Harvard University

Strategy Purposes (Loren Gary, Harvard Management Update, Special Report July 2001):

  • • Where do you want to go?
  • • How do you want to get there?

The Challenge – Developing Strategies in an Uncertain World:

  • How do we cope with risk and uncertainty?
  • How do we select the right indicators to track?
  • How do we identify key trends and developments?
  • How do we spot new opportunities, ‘white spaces’ and the potential for major discontinuities?
  • How do we plan, operate and survive in a turbulent and fast-changing world?
  • How do we handle those not playing by ‘our rules’?

[slideshare id=2272907&doc=stia-lanstrategic-managementbalance-score-card-091019013316-phpapp01]

Business Process Alignment

Business Process Reengineering Cycle

Image via Wikipedia

Business Performance is measured by:

  • Market – Demand, Innovation
  • Customers – Quality, Value, Responsiveness
  • Shareholders – Financial Results
  • Suppliers
  • Employees
  • Communities

Operations Performance measures can provide a quantitative view into Enterprise’s execution capability and agility.

[slideshare id=2161099&doc=business-process-alignment-091008010727-phpapp01]